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case study

Running Microsoft 365 securely, for less

Day-2 operations, security baselines and licensing optimisation for a Microsoft 365 tenant.

After a move to Microsoft 365, an organisation was left running the tenant ad hoc, with inconsistent security and over-spend on licences. We took over operations and tightened it up.

Day-2
Managed operations
MFA + CA
Security baselines
Right-sized
Licensing
SLA
Response times

// the challenge

Turn an ad-hoc tenant into a managed, secure service

The Microsoft 365 tenant was administered reactively, with inconsistent identity and security settings and licences assigned without much oversight.

The organisation wanted reliable day-to-day operations, a stronger security posture, and licensing that matched actual usage.

// what we did

Our approach

01

Onboard

Took over the tenant with a full review of identity, security and licensing.

02

Baseline

Applied security baselines, MFA and conditional access, and fixed misconfigurations.

03

Operate

Ongoing administration, monitoring, patching and support against agreed response times.

04

Optimise

Right-sized licences and continuously improved cost and security posture.

// results

The outcome

  • Consistent security baselines with MFA and conditional access in place.
  • Licensing aligned to real usage, reducing monthly cost.
  • Reliable day-2 operations with agreed response times.
  • A clearer, better-secured tenant the business can depend on.

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